Name: BRUNO FOLLI BORGHI
Publication date: 17/04/2024
Examining board:
Name |
Role |
|---|---|
| ADONAI JOSE LACRUZ | Examinador Interno |
| EVANDRO LUIZ LOPES | Examinador Externo |
| MARCELO MOLL BRANDAO | Presidente |
Summary: This work seeks to analyze the success in adopting technology in education and the users'
intention to continue using it. The implementation of e-learning in educational institutions
underwent an acceleration process with the Covid-19 Pandemic and the adoption of
emergency teaching. Success in the adoption of e-learning systems is associated with users'
perception regarding user satisfaction, cognitive absorption and the benefits achieved through
use, because if users believe that the system is useful for carrying out their academic activities
and contributes to the development of new skills, they tend to continue using it. This research
contributes to studies on hybrid success models of information systems, analyzing students'
perception as mediating mechanisms between independent variables (total quality and
institutional factors) and reuse intention. Based on the theoretical model proposed for this
research, developed from the models of Butt et al. (2021) and Butt et al. (2022), the
hypotheses were tested using partial least squares structural equation modeling (PLS-SEM)
with the SmartPls 4 software. Data were collected through a self-administered online
questionnaire to 700 students from an educational institution federal. The results demonstrate
that the mediation mechanisms of factors perceived by students play an important role in the
intention to continue using technology in education so that higher levels of benefits achieved,
user satisfaction and cognitive absorption increase the understanding of users' intentions to
continue using technology, compared to the direct relationship between the total quality of e-
learning systems perceived by users and institutional factors with the intention to continue
using the technology.
