Name: DANIELTOM OZÉIAS VANDERMAS BARBOSA VINAGRE
Publication date: 25/08/2022
Advisor:
Name |
Role |
|---|---|
| HÉLIO ZANQUETTO FILHO | Advisor * |
Examining board:
| Name |
Role |
|---|---|
| BRUNO DE ALMEIDA VILELA | Internal Examiner * |
| HÉLIO ZANQUETTO FILHO | Advisor * |
Summary: In a supply chain, the collaborative relationship used strategically is designed for
companies due to the benefits obtained from the relationship. These benefits translate
into collaborative advantage, which is a competitive view of interorganizational
advantage. Those involved in the collaborative relationship aim to gain from the
development of the supply chain towards disruption and achieving common goals. The
present study focuses on the collaborative capability, which is contributory for
organizations to become able to maintain collaborative relationships in an easy way,
and thus obtain collaborative advantage. The components of collaborative capability
are: trust; commitment; and communication, which collaborate with each other during
a relationship, and for each component there are mechanisms that interact in its
functioning. There are still gaps in the literature on the development of collaborative
capability, therefore, the present study aimed to investigate how a collaborative
capacity, through its components and mechanisms, is developed by the focal company
with its suppliers and customers. Secondary data analysis was used as a research
strategy, together with the study of multiple cases of primary source, which observed
as collaborative relationships of 7 companies in the fruit supply chain. The study
provides empirical communication on how companies develop trust, commitment to
establish relationships. It was identified that the trust of the collaborative relationship
is developed from the competence that the partner has in performing a task, and the
acts of benevolence strengthening trust. Commitment is developed through verbal
contracts, without the need for government formality, and informal communication is
sufficient to meet and facilitate the course of the collaborative relationship.
Collaborators look for schemes that collaborative capability plays a translating role in
establishing meaningful relationships in the supply chain, and, consequently, how
collaborative relationships can generate benefits that turn into collaborative benefits.
