Life on the Farm: Subjective Sense of the Fazendary Server in front of the Participation in the Work.
Name: ROGÉRIO ZANON DA SILVEIRA
Publication date: 31/03/2010
Examining board:
Name |
Role |
|---|---|
| MÔNICA DE FÁTIMA BIANCO | Internal Examiner * |
Summary: This study deals with the theme of participation at work when it comes to Public Administration. The participation concept adopted is associated to the forms and the means by which workers and leaders of an organization can influence their destinies (MOTTA, 1999). The researched people are seven state tax auditors from the "Secretaria de Estado da Fazenda do Espírito Santo" (SEFAZ), Brazil, chosen in an universe of approximately 400 auditors. The delimitation of the study was the "Secretaria de Estado da Receita" (SUBSER), responsible for the taxation functions, collection and monitoring of the state tributes. The data collection happened in four empirical moments, between July 2009 and February 2010, and the research instruments used were group conversation, writing of a text and open interview. The research problem had its origin in the researcher's uneasiness about the diversity and the complexity of problems related to participation at work, not always possible to be explained starting from objective elements. That understanding of the problem oriented the option for the study of qualitative nature based in Qualitative Epistemology (REY, 2005). Rey (2005) understands the research as a dialogue process and communication. The analyses were based starting from the meaning of subjective sense (REY, 2003, 2005). The author defends that between the thought and the language it is emotion, and that is the reason why not always the subjective senses can be captured in the subject's direct expressions. The objective of the research was to analyze the subjective senses of the tax auditors in the light of participation at work. The theory that supports the research is the theory of the subjectivity in González Rey's historicalcultural perspective (2003, 2005). His theory breaks away with the dichotomy between the social and the individual, and begins to understand the subjectivity as a permanent production of subjective senses in the reciprocal pressure between the social subjectivity and the individual subjectivity. Four empirical moments were accomplished in the research. The results showed that the subjective senses of the tax auditor in the light of participation at work are produced in each one in a differentiated way and starting from their experiences in different spaces of performance, influenced by the life history of each one. Their social spaces, as the house, the workplace and the education, for instance, are interacted in a complex way in the production of subjective senses of each subject. The data still made possible to identify remarkable elements of the social subjectivity preponderant in the institution, with prominence for: control-based culture ; mixture between relationships of friendship and professional relationships; and lack of participation spaces. At the end, measures were suggested in order to improve the servant-institution relationship and the participation of the servant at work, whose main are: adoption of human resource policies; motivate the participation of the servants in important discussions; collective construction of participation spaces; invigoration of relationships based on the trust; and attention to the woman's situation and to her participation space in the institution.
